The Lost Art of Listening: How Learning to Listen Can Improve Relationships by Michael P. NicholsWhy do we often feel cut off when speaking to the people closest to us family members, friends, or colleagues? What is it that keeps so many of us from really listening? Michael P. Nichols answers these questions and more in this thoughtful, witty, and helpful look at the reasons people dont hear one another. His book, a guide to the secrets of listening and being listened to, is filled with vivid examples that clearly demonstrate easy-to-learn techniques for becoming a better listener. He also illustrates how empathic listening enables us to break through misunderstandings and conflict and to transform our personal and professional relationships.
The power of listening - William Ury - TEDxSanDiego
5 Ways To Master The Art Of Listening
People think they are good listeners, but the fact that almost every project suffers from miscommunication proves they are not. It took me eight months of being a consultant to realize that. Hopefully, it will take me only a few questions to convince you of it. Do you remember the last time you had a heated discussion with a client? What were you thinking when the other party was talking? Were you trying to understand the client's point of view or thinking what you were going to say after he stopped talking?
People think they are good listeners, but the fact that almost every project suffers from miscommunication proves they are not. It took me eight.
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Why Listening Takes Work
Listening is the unsung hero of communication. We love to praise great orators and recite lines from famous speeches, and rightly so. Words are powerful. But listening can be equally so. They recognize that the benefits of listening well are much greater. As columnist and editor Doug Larson said, "Wisdom is the reward you get for a lifetime of listening when you'd have preferred to talk. Despite the benefits that good listening offers, however, many people struggle with truly listening when others are speaking.